COLLECTOR INFORMATION
Welcome! This page answers the most common questions our collectors have about acquiring original artwork directly from the artist. If you’re considering a piece, here’s everything you need to know to feel confident and informed about your purchase.
How are payments processed?
All payments are processed securely through Stripe using industry-standard encryption.
Are these original works?
Yes. All artworks offered on this site are original, one-of-a-kind pieces created by Dale Voelker. No reproductions or editions are sold unless clearly noted.
Do the works come with documentation?
Each artwork includes a signed Certificate of Authenticity.
Each piece is signed & dated by the artist on the back.How are artworks shipped?
Works ship directly from the artist’s California studio and are professionally packed and fully insured. Tracking information is provided once shipped. Includes Free delivery and installation in the Los Angeles area.
How long does shipping take?
Most artworks ship within 5–7 business days. Delivery times vary by destination.
Can you help with framing or placement?
Yes. Framing suggestions, placement guidance, and additional images can be provided upon request.
What is your return policy?
Collectors may review the artwork for 7 days after delivery. If the piece is returned in original condition, a refund (minus return packing/shipping) will be issued.
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"I strive to make bold rugged art, that has an element of fun."
—Dale Voelker